KWC Experiences

Sugar & Ice

Sportsworld's dessert specialist — proper bubble tea, a sleeper-hit affogato and fresh-baked cookies worth crossing town for.

#4 of 11 cafes in KWC

Bubble tea with brown sugar pearls at Sugar & Ice in Kitchener

Photo: Sugar & Ice

Quality
9.1
Vibe
9.7
Service
8.5
Value
8.8

What it is

A dessert café on the Sportsworld strip of King Street East: bubble tea built on properly cooked pearls, espresso drinks, affogato, fresh-baked cookies and sundae-style desserts, served in a bright modern room that has quietly built one of the east side’s most loyal followings.

Why locals rate it

Kitchener’s east side has been chronically short on serious dessert, and Sugar & Ice filled the gap with a program that takes the details personally. The bubble tea is the tell — pearls with actual chew, tea that tastes like tea, sweetness percentages that mean what they say — and the affogato is the quiet standout: proper espresso over good ice cream, no shortcuts. Add a cookie counter that empties by evening and you have a shop that out-executes most of the downtown competition from a plaza unit. It’s the east side’s best-kept dessert secret, and the locals who’ve found it treat the location as their own good luck.

What to order

The brown sugar bubble tea is the flagship; order it with the sweetness dialled to 75% and thank us later. The affogato is the connoisseur move, and a warm cookie alongside either is non-negotiable on a first visit.

Insider tip

It’s perfectly placed as the dessert course for a Sportsworld evening — Pierogi House and Borealis Grille cover dinner in the same plaza, and the strip’s entertainment options mean you can build a whole night within a hundred metres of your parking spot. Weeknights get you the calm version of the room.

Heads-up

It’s a compact plaza storefront with modest seating, and weekend evenings bring rushes that arrive in bursts — when a group event on the strip lets out, the line jumps. Time around the surges or take the boba to go.

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